Parkstack

Help centre

Parkstack help

Find the job you need and follow it from start to finish.

Getting started

  1. Get started: what to do in your first hour
  2. Find your way around the console
  3. Get help and send feedback
  4. Ask the help assistant

Your website

  1. Add your first attraction
  2. Edit an attraction, and publish or keep changes as a draft
  3. Bring back something you deleted, or an earlier version
  4. Show attraction availability and closures
  5. Add food and drink, and shops and facilities
  6. Add an event
  7. Write and edit pages
  8. Build your homepage with blocks
  9. Get a seasonal homepage ready
  10. Publish at a set time
  11. Set your opening hours and special dates
  12. Edit the header menus and footer
  13. Answer questions in the FAQ

Design

  1. Change your logo, colours, header and footer
  2. Upload and organise photos in Media
  3. Add a park map

Tickets

  1. Sell tickets online: what you need first
  2. Create a ticket
  3. Set checkout questions and the refund period
  4. Sell at the box office
  5. Quick start for box office staff
  6. Check tickets at the gate
  7. Quick start for gate staff
  8. Find an order and resend tickets
  9. Give a refund
  10. Take group visit enquiries

Your park

  1. Invite your team and choose what they can do
  2. Fill in your business details
  3. Connect your bank account
  4. Add a card reader
  5. Use your own web address, and let search engines list it
  6. Take your website offline, and bring it back
  7. See what changed
  8. Your plan and billing

Your account and privacy

  1. Your account: name, password, two-step verification, signed-in devices
  2. Answer a guest’s request for their data (copy, correct, erase)

Reports

  1. Read your dashboard, Sales and Analytics
  2. Export your accounts
Help centre · Parkstack