Parkstack
Help centre

Find your way around the console

Find the page you need without having to remember where every setting lives.

Last checked 12 October 2026

Where to find it: sign in at console.parkstack.net/. The menu is available throughout the console.

Before you start: owners and editors can use the main console menu. Gate staff and box office staff go straight to the pages for their work.

Steps

  1. Choose Dashboard when you are not sure where to begin. It shows today’s work and the things your park still needs.
  2. Look under Tickets for Tickets, Orders, Sales, Group bookings, Box office and Gate. Box office appears when in-person sales are on, so it may not be in your menu yet.
  3. Look under Website for Homepage, Attractions, Food & drink, Shops & facilities, Events, Opening hours and your other public pages. These are the pages and details guests use to plan a visit.
  4. Look under Design for Branding, Header and Media. Use these when you need to change how the website looks or organise its photos.
  5. Choose Park settings for choices that affect the park as a whole, including your team, plan, payments and website address.
  6. Choose Ask a question under your park's name to ask the help assistant how to do something, or how the park is doing. See Ask the help assistant.
  7. Choose your name at the foot of the menu to open Your account. Your name, password, two-step verification and signed-in devices are kept there.
  8. Choose Make the menu narrow on a computer when you want more room for the page. Nothing is removed. Choose Show the full menu to bring the names back.
  9. Choose Open menu on a phone to open the same menu. Choosing a page closes it again so the page has the full screen.

If you remember a setting being somewhere else, you are not mistaken. These settings have moved:

  • Park settings → Business details for the business name, limited company details and VAT registration
  • Tickets → Selling settings for Checkout questions and the other choices about how guests buy
  • Your name at the foot of the menu for Your account

What guests see

Nothing changes on your website because you opened a page or looked at a setting. A content page changes only when you publish it. Settings that update straight away say so on their page.

Things that stop it working

  • The menu only shows icons. Choose Show the full menu. Nothing is missing, and the console remembers your choice in this browser.
  • You cannot see Box office. An owner needs to turn on in-person sales before that menu item appears.
  • You cannot find an owner setting. Editors do not see settings that only an owner can change, such as Bank account and Business details.
  • The menu disappeared. Gate and Box office use the whole screen. Return to the console after you finish that task.

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Find your way around the console · Parkstack